Grow Faster, and Pay Much Less for Each New Customer

Your happy customers already want to recommend you. Reco turns that goodwill into real growth you can see. Track every referral, reward the customers who bring you new business, and only pay when a real referral happens.

Small monthly subscription, plus £2 only when a real referral happens. 14-day free trial. Cancel anytime.

We only succeed when you grow. A small monthly subscription for full access, plus £2 only when a real referral happens. Your first one each month is free.

The Problem

Traditional Marketing Is Broken

  • Ads are expensive and people don't trust them
  • Strangers rarely become customers, and each new customer ends up costing a lot
  • Word-of-mouth happens, but you have no way to see it or measure it
  • You pay to be seen, not for actual customers
  • Your happiest customers have no easy way to spread the word

The Reco Way

Turn Happy Customers Into Your Best Source of New Business

  • Industry research shows people are up to 4x more likely to become customers when a friend recommends you
  • Pay a small monthly subscription, plus £2 only when a real referral happens
  • Follow every referral from first share to a paying customer
  • Reward the customers who are already your biggest fans
  • Finally know which customer sent you new business and say thank you
See the research →

Powerful Features for Growing Businesses

Create Programs That Work for Your Business

Design custom referral rewards in minutes. Tell Reco what kind of business you run and AI suggests the best reward, writes the words that explain it, and drafts your terms and conditions. Offer gifts, cash, service credits, discounts, charity donations, or any custom reward. Change anything you like, or go with what AI suggests.

  • AI suggests rewards that suit your kind of business
  • Set how many times each customer can refer
  • Different rewards for different locations
  • Custom terms and conditions
  • AI also helps write your business description when you sign up
  • Run a reward across your whole business, one location, or just one person
  • Printed cards with QR codes for your reception or counter

Follow Every Referral From Start to Finish

Watch your dashboard update as a referral moves from waiting to be confirmed, to active, to completed, to rewarded. You will never lose track.

  • Live updates on every referral
  • Take action on lots of referrals at once, or download as a spreadsheet
  • Notes and a full history
  • Flag anything that looks fishy
  • Both people confirm with a 6-digit code
  • Skip billing and set up before you commit to paying

Built for Every Business Size

Whether you work alone, run a team at one location, or manage many branches, Reco fits. When you sign up, choose what you are: a solo provider, a single-location team, or a multi-location business. Each comes set up with the right structure. Put team members in specific locations, and give location managers detailed control over what they can see and do.

  • Owner, Manager, Location Manager, and Provider roles
  • Different rewards for different locations
  • See how many referrals each team member is bringing in
  • Invite team members by email and decide what each one can see and do
  • Works for solo, single-location, or multi-location businesses

Build a Reputation That Speaks for Itself

Customers leave 1 to 5 star ratings and written reviews for your business, your individual team members, or both. Respond publicly to build trust. Your reviews dashboard shows total reviews, average rating, and replies still to do, all in one place.

  • Star ratings (1 to 5) with written reviews and optional titles
  • Your replies show publicly next to the reviews
  • Reviews dashboard with total reviews, average rating, and replies still to do
  • Search reviews by customer name, email, title, or content
  • Filter by rating or whether you have replied yet
  • Reviews can be for the whole business, one team member, or both

Know Your Customers

See every customer who has connected to your business. Search by name or email, download your customer list as a spreadsheet, and view each customer's referral history. Send direct messages to follow up, say thank you, and build lasting relationships.

  • View all connected customers with search and pages
  • Download your customer list as a spreadsheet
  • See the referral history for each customer
  • See your total customers and how many are new this month
  • Send messages to your customers from inside Reco

Receive Recommendations Without Rewards

Anyone using Reco can recommend your business to a friend, even when no reward is on offer. Follow every recommendation from first introduction through to a paying customer. Each recommendation adds to your public page, gathering real reviews from real customers, and you see who is helping you grow without expecting anything in return.

  • Follow each recommendation: new, contacted, then customer
  • Add private notes to each recommendation
  • See who recommended you, and who they recommended you to
  • Archive recommendations you have already handled
  • View your public recommendation page with its share code
  • See how many recommendations you have and how often the page is viewed
  • Filter by status, search by name

Ready to Start?

Start tracking and rewarding the word-of-mouth referrals that grow your business.

No credit card required. Free 14-day trial.

    Referral Programs & Recommendations for Service Businesses | Reco