How Reco Works
See how Reco helps businesses track and reward word-of-mouth, and how customers share the services they love.
Quick definition: A referral is when a Reco customer sends a friend a reward offer created by a Reco business. A recommendation is when a Reco user simply tells someone they love any business, with no reward attached. Reco handles both.
For Service Providers
Turn your happy customers into your best source of new business, from your first setup to lots of successful referrals.
Setup
Get your referral program set up quickly, with rewards for individuals, teams, locations, or your whole business. Get a shareable referral link for your customers within minutes.
Create Your Business
Sign up and create your business profile on Reco. AI helps write your business description from a few basic notes. Choose what kind of business you are: a solo provider, a single-location team, or a multi-location business. Add your details, logo, and locations. You can also skip billing and explore everything before entering payment details.
Create Your Referral Program
Set up your reward program in minutes. Tell Reco what kind of business you run and AI suggests the best rewards and amounts, writes descriptions, and drafts terms and conditions. Choose from gifts, cash, service credits, discounts, charity donations, or custom rewards. Run a reward across your whole business, one location, or just one team member.
Tell Your Customers
Your happy customers already want to recommend you, so just give them an easy way to do it. To make a referral in seconds, customers can scan a referral card, share a QR code from their Reco wallet right in front of their friend, or click a link from your existing marketing. A unique referral code is created for every share.
How a Referral Works
Reco gives you a quick, easy, repeatable process that grows your business with every referral.
Customer Shares a Referral Code
Your customer shares their unique referral code with friends by text, email, QR code, or social media. You see every share on your dashboard right away (waiting to be confirmed until both people enter their details).
Both People Confirm Their Details
Both the customer and their friend confirm using a unique 6-digit code sent by email or text. This is when the £2 referral fee kicks in. Real referrals from real people. No fakes, nobody gaming the system.
You Take It From Here
Once both people confirm, the referral becomes active. You serve your new customer, then mark the referral as completed and the reward as given. The customer who referred them gets a heads-up at each step, and the full history is kept from first share to reward.
Unlimited Recommendations With No Reward
Anyone on Reco can quickly and easily recommend your business without a reward. This creates a public recommendation page. See who recommended you, who they recommended you to, and when. Mark them as contacted or as a customer, add notes, and watch your public recommendation page grow.
Share the services you love and get rewarded for helping friends find great businesses.
For Clients
Find a Business You Love
Had a great experience with a business on Reco? Scan their referral QR code to add it to your Reco wallet, your ready source for the businesses you love.
Share Your Way
Easily create a referral by text, WhatsApp, email, social media post, or show a QR code to your friend in person. Whatever works for you.
Quick Confirmation
Your friend just confirms with a unique 6-digit code sent to their email or phone. The referral is active, and the business contacts them.
Everyone Wins
Your friend discovers a great service. The business gets a new customer. And you get thanked with a reward for making the connection. Track it all from the app or your online wallet.
Ready to Start?
Start tracking and rewarding the word-of-mouth referrals that grow your business.